Privacy Policy

Harmonie Haven Centre de Bein-Être et Beauté Inc. is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in person, or use our services.

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1. Information We Collect​

We collect personal information that you voluntarily provided to us, including but not limited to:

- Contact Information: Name, Phone number, email address, physical address

- Booking Information: Appointment dates, services booked, health-related notes ( only as needed for service customization )

- Transaction Details: Purchase history, payment method ( processed securely by third-party processors )

- Digital Interactions: Messages, feedback, testimonials, or form submission

- Website Date: IP address, browser type, device information, cookies, and analytics ( via tools like Google Analytics )

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2. How We Use Your Information:

We use your information to:

- Process appointments, orders, and payments.

- Personalize your wellness experience

- Send confirmations, updates, and occasional promotional content

- Improve our website, services, and customer support

- Comply with legal obligations and prevent fraud

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We never sell or rent your personal information.

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3. Sharing Your Information;

We may share your date with:

- Service Providers (e.g., online booking platforms, payment processors, email systems ) to fulfill services

- Legal Authorities when required by law or protect our rights

- Marketing Platforms only with your consent ( e.g., newsletters )

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All third parties are obligated to protect your data and use it solely for the intended purpose.

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4. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including secure servers, access controls, and SSL encryption for online transactions. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

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5. Your Privacy Rights

You have the right to:

- Access, correct, or delete your personal information

- Withdraw consent at any time ( e.g., unsubscribe from marketing )

- Request information on how your data is used or shared

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To make a request, contact us at contact@harmoniehavencenter.com.

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6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

- Enhance site functionality and performance

- Collect anonymous usage data for analytics

- Store your preferences

 

 You can adjust your cookie preferences in your browser settings at any time.

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7. Retention of Information

We retain information only for as long as necessary to fulfill the purposes outlined in this policy, including service delivery, legal compliance, and business records.

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8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.

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9. Changes to this Privacy Policy

We may update this policy from time to time. The revised version will be posted on our website with a new ''Effective Date.'' Continued use of our services implies acceptance of the updated terms.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

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contact@harmoniehavencenter.com

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