Shipping Policy

At Harmonie Haven Centre de Bien-Être et Beauté Inc., we aim to provide you with a smooth and transparent shopping experience. This Shipping Policy applies to all orders placed through our website that are fulfilled by third-party vendors and shipped directly to your address.

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1. Order Fulfillment by Third-Party Partners

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Please note that all items purchased through our online store are fulfilled and shipped by trusted third-party suppliers. These suppliers handle inventory, packaging, and delivery on our behalf.

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As a result:

- Shipping times, methods, and tracking are managed by the supplier.

- Products may arrive in separate packages if your order includes items from different suppliers.

- We do not ship products ourselves from Harmonie Haven Center's Physical location.

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2. Shipping Times & Delivery Estimates

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- Delivery times may vary based on product availability, supplier location, and your shipping address.

- Estimated shipping times are provided at checkout but may be subject to delays due to logistics, weather, customs, or other unforeseen circumstances.

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4. Shipping Errors or Delays

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Since Shipping is managed by external partners:

- Harmonie Haven Centre de Bien-Être et Beauté Inc. is not responsible for delays, lost packages, shipping errors, or damages caused during transit.

- Any issues with delivery should be reported directly to the shipping provider or through the contact link provided in your order confirmation.

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We will, however, do our best to assist you in contacting the third-party supplier and facilitate resolution whenever possible.

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5. Incorrect Addresses or Delivery Issues

- Please double-check your shipping information before submitting your order.

- Harmonie Haven Centre de Bien-Être et Beauté Inc. is not liable for packages returned due to incorrect or incomplete addresses.

- Additional charges may apply for reshipment if the address was entered incorrectly.

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6. International Shipping

Some items may be shipped internationally, depending on the supplier's service area. Customs duties or import taxes, if applicable, are the buyer's responsibility

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7. Questions or Concerns

If you have any questions regarding your order or delivery status, please contact us and we'll do our best to help:

contact@harmoniehavencenter.com

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Thank you for supporting Harmonie Haven Centre de Bien-Être et Beauté Inc.

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